1. About cookies
1.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
1.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
1.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
2. Cookies that we use
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyse how well the website performs and where it needs improvement.
Marketing: Our website displays advertisements. These cookies are used to personalise the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
The below list details the cookies used in our website.
| Cookie | Description |
|---|---|
| __stripe_mid | Stripe payment cookie, ensures payments can be made using credit cards. Further info can be found on stripes website: https://stripe.com/cookies-policy/legal |
| __stripe_sid | Stripe payment cookie, ensures payments can be made using credit cards. Further info can be found on stripes website: https://stripe.com/cookies-policy/legal |
| agy | Age verification cookie, helps us ensure only 18+ users access our website. |
| cookielawinfo-checkbox-necessary | This relates to the checkbox a user clicks once read the policy. |
| CookieLawInfoConsent | This cookie allows us to ensure our visitors have read and agreed to the cookie law conditions. |
| cookies.js | Provides unobtrusive storage for cookies. |
| m | Stripe payment cookie, ensures payments can be made using credit cards. Further info can be found on stripes website: https://stripe.com/cookies-policy/legal |
| mailchimp_landing_site | Once a user signs up for our mailing list, they see a landing page or conformation message. |
| nm-wishlist-ids | Saves users products they've added to the wish list. |
| tk_ai | Collection of internal metrics for user activity, used to improve user experience. |
| tk_lr | Collection of internal metrics for user activity, used to improve user experience. |
| tk_or | Collection of internal metrics for user activity, used to improve user experience. |
| tk_qs | Collection of internal metrics for user activity, used to improve user experience. |
| tk_r3d | Collection of internal metrics for user activity, used to improve user experience. |
| tk_tc | This cookie collects metrics about the users use of the website related to WordPress.com features so that WordPress.com can improve their services. |
| viewed_cookie_policy | This cookie allows us to ensure our visitors have read and agreed to the cookie policy. |
| woocommerce_cart_hash | Helps WooCommerce determine when cart contents/data changes. For more info about woo commerce cookies, please visit: https://docs.woocommerce.com/document/woocommerce-cookies/ |
| woocommerce_items_in_cart | Helps WooCommerce determine when cart contents/data changes. For more info about woo commerce cookies, please visit: https://docs.woocommerce.com/document/woocommerce-cookies/ |
| wp_woocommerce_session_ | Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. For more info about woo commerce cookies, please visit: https://docs.woocommerce.com/document/woocommerce-cookies/ |
3. We use cookies for the following purposes:
(a) authentication – we use cookies to identify you when you visit our website and as you navigate our website;
(b) status – we use cookies to help us to determine if you are logged into our website;
(c) shopping cart – we use cookies to [maintain the state of your shopping cart as you navigate our website;
(d) personalisation – we use cookies to store information about your preferences and to personalise our website for you;
(e) security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;
(f) advertising – we use cookies to help us to display advertisements that will be relevant to you;
(g) analysis – we use cookies to help us to analyse the use and performance of our website and services;
(h) cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.
4. Cookies used by our service providers
4.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
4.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.
5. Managing cookies
5.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
5.2 Blocking all cookies will have a negative impact upon the usability of many websites.
5.3 If you block cookies, you will not be able to use all the features on our website.
6. Our details
6.1 This website is owned and operated by VEO Wines Ltd.
6.2 We are registered in England and Wales under registration number 12669311, and our registered office is at VEO Wines Ltd, 80A York Street, Leeds, LS9 8AA.
6.3 Our principal place of business is at VEO Wines Ltd, 80A York Street, Leeds, LS9 8AA.
6.4 You can contact us:
(a) by post, to the postal address given above;
(b) using our website contact form;
(c) by email, hello@veowines.co.uk
7. Data protection officer
7.1 Our data protection officer’s contact details are: hello@veowines.co.uk.
